Chez PatouGuest house · Laval
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Chez Patou · Laval

Legal notice.

Information about the house and its website.

Website publisher

Patricia Hervé — Chez Patou
Sole trader
SIRET: 933 283 426 00015

27 rue Lemercier de Neuville
53000 Laval, France
Telephone: 06 61 40 27 78
Email: patricia@chezpatou.fr

Publication director

Patricia Hervé, owner of Chez Patou.

Public website hosting

The website is hosted by OVH SAS (OVHcloud), 2 rue Kellermann, 59100 Roubaix, France.

Visit the OVHcloud website

Text and photographs

The text, photographs and graphic elements of Chez Patou are protected by intellectual property law. For any request to reuse them, contact Patricia at the address shown above.

Photographs of the house belong to Chez Patou or are used with permission.

Personal data and cookies

Our privacy policy explains the data used to respond to your enquiries and help you during your stay.

This website does not load advertising or audience measurement tools. The adviser uses a security cookie when a conversation begins.

Your privacy

Cookies, explained simply.

Internal audience measurement is optional and disabled without your consent. No advertising cookies or Google Analytics are used.

Your choice is remembered for six months in local storage. After consent, a random identifier is created in the tab’s session storage. Declining deletes this identifier and stops new measurements.

How the assistant works

When you send a message, a security cookie protects access to your conversation. It is used only to provide the service you requested.

Name
cp_chat_ownership
Duration
30 days from creation
Access
Accessible only to the conversation server

Your booking draft

Information entered during booking is placed in your browser’s local storage so you can resume the process for 24 hours. After that, the application no longer reuses it. The local record may remain on your device until it is replaced or deleted in the browser settings.

Your payment attempt

To resume an interrupted payment without creating a second booking, the tab keeps a SHA-256 fingerprint of the request, two random idempotency identifiers and, once created, limited booking proof in its session storage. These items are reused for 24 hours and contain no bank card data. The record may remain until the tab is closed or the browser removes it.

You can delete this cookie in your browser. This may interrupt access to your current conversation, but it will not delete messages already sent to the guest house.

Read our privacy policy

External services and links

Links to external websites, including maps and booking services, open services governed by their own terms and privacy policies.

The virtual adviser uses artificial intelligence. Its answers may contain errors: Patricia remains your contact for confirming information or a particular request.

Updated: 19 September 2026.

Optional audience measurement

With your consent, Chez Patou counts page views and browsing sessions to improve its website. No advertising tools or Google Analytics. Your choice is remembered for six months and can be changed in the cookie information panel.

Read our privacy policy